Nothing much new going on.
Changed out the front door lock last night. For once, I got something fixed before it was completely broken. The lock has been worn and getting more difficult for a while. Much better now.
The problem I've had at work with being kicked around between cases seems like not such an isolated problem, after all. My supervisor is probably the most honest supervisor with the company. She told me the issue has been rising with other people complaining about the same thing. Her supervisors are still trying to pass it off as an IT issue. However, I wrote an email today to say I do not believe for a minute that it is a network or IT problem. I've been dealing with it for 10 months now, documented through previous emails. It consistently stops happening when I complain about it. For 2-3 weeks, then starts again. It affects efficiency, speed and accuracy. While clinical reviewers are being audited and judged for the exact criteria this affects. And it has been getting worse, with the new programs which have obviously made the requirement of decreased call wait times. It got worse for me when I got one certification and then even worse with the second certification. I assume the absolute conviction that this has become a hidden policy which need to be brought in the open and in writing. Otherwise, someone needs to step up and take responsibility. I made it clear that I have not followed up on my promise to log out if this occurs. However, I have had enough. Next time it happens, I will log out for the rest of that day. I can be written up and that's fine. I will do it the next time, the time after that and the time after that until it stops or a written policy comes to light.
Have to get to bed early tonight and get up in the morning. My dental appointment is tomorrow morning at 8AM on the other side of town.
I do need to get the last drape for daughter's room finished tonight. Was going to do it last night but was too tired.
Changed out the front door lock last night. For once, I got something fixed before it was completely broken. The lock has been worn and getting more difficult for a while. Much better now.
The problem I've had at work with being kicked around between cases seems like not such an isolated problem, after all. My supervisor is probably the most honest supervisor with the company. She told me the issue has been rising with other people complaining about the same thing. Her supervisors are still trying to pass it off as an IT issue. However, I wrote an email today to say I do not believe for a minute that it is a network or IT problem. I've been dealing with it for 10 months now, documented through previous emails. It consistently stops happening when I complain about it. For 2-3 weeks, then starts again. It affects efficiency, speed and accuracy. While clinical reviewers are being audited and judged for the exact criteria this affects. And it has been getting worse, with the new programs which have obviously made the requirement of decreased call wait times. It got worse for me when I got one certification and then even worse with the second certification. I assume the absolute conviction that this has become a hidden policy which need to be brought in the open and in writing. Otherwise, someone needs to step up and take responsibility. I made it clear that I have not followed up on my promise to log out if this occurs. However, I have had enough. Next time it happens, I will log out for the rest of that day. I can be written up and that's fine. I will do it the next time, the time after that and the time after that until it stops or a written policy comes to light.
Have to get to bed early tonight and get up in the morning. My dental appointment is tomorrow morning at 8AM on the other side of town.
I do need to get the last drape for daughter's room finished tonight. Was going to do it last night but was too tired.
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