Thursday, November 13, 2014

Denture Day

May seem obsessive to keep writing about this but when one has had the dental issues and related dietary problems and social embarrassment I have had for so long, this is a big thing. Of course, I am nervous. I have a high pain tolerance but this is still fairly extreme. Plus nausea can be an issue from both the dental work and the medication. And the money but I've planned well for that. Only thing I'm worried about there is that my pay be deposited on time. Usually does but there have been two times it was not. If that happens I'll be seriously pissed because it will be January before I can get the time and money to get this done.

I didn't wait to turn on the heater for the solarium this evening. Behind the heater, the temperature went down to 29 last night in there. Washed a load of laundry and going to run them through the dryer later, just before bed so the dryer heat goes into the solarium.

The tracking on the duct fan says it's now in Phoenix. If it was coming by USPS I would expect it tomorrow. Since it's coming Fedex, I expect no earlier than Monday. 

Not a bad day at work. But the program which seemed to be fading came back like a freaking beast today. Meanwhile, the company continues to make changes to that program to make it further resemble to original program which it is intended to replace. I am really not understanding this at all. The only conclusion I can reach is that the company has to pay some form of royalty to use the old program and they're trying to get away from it. Meanwhile, I am getting calls from people voicing complaints about the new way calls are handled and other callers are ranging from mildly frustrated to ragingly pissed off by the time they get to me. Why else would the company continue to be firmly behind a program which slows everything down at every level, increases bandwidth and makes people upset?

Still, I pulled in a few extra cases to make a little extra money. Not like a few months ago. I'm not making hundreds extra each pay period any more. But that's okay. My expenses have decreased over the last year. 

Something happened today which made me realize that just because I work at home they think my job isn't important. That's far from true. Every day I speak with doctor's offices from Hawaii to Maine and Florida. Most of my cases are routine and pure reflex. Those are where my money comes from. However, other cases can be extremely complex and require my full attention. In some cases I am speaking with cardiothoracic surgeons and in at least cases I have been speaking directly with neurosurgeons who are international legends in their field. If I am not paying attention it can mean wasted time, lives at risk and thousands of wasted dollars based on a two minute call. So, if the PNM guy has to wait a couple of minutes for me to get to the door for him to read the meter, that's just too bad. Not arrogance but priorities have to be maintained. (And it was not the PNM guy ringing the doorbell 4-5 times inside of 10 minutes. It was my next door neighbor. I have explained to him before that I could be fired for noise or interruptions during my calls.) So, I was rather pissed. 

Going to get to bed early tonight. Have to wake up early and be at the dentist office early in the morning. 

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