Wednesday, August 26, 2015

Crappy day

Decision made. If I do not get the promotion I applied for, I'll be getting my resume out. I will take my time and seek a job I think I will enjoy but eventually I will be gone.

Honestly, I'm not expecting to get the promotion. I think I am too honest, too open, too vocal and too male to get the promotion.

The program I have written about before keeps expanding. Today I got an email saying I had processed a case incorrectly. Seems what I am supposed to do is open the regular criteria (new ones), plus open the old criteria (which takes opening up the journal and clicking on a link, all of which is in a completely separate area from the review), go through questions asked in the review, then fill in a template, one of two and I cannot choose which one to use until after the entire review is completed and it is decided whether the case is approved or goes to the Medical Director for review. 

I told another supervisor who is in charge of the program today that I would like to be removed from that program. The answer I got was virtually "Too bad, so sad, suck it up and shut up". It was not worded that way but came down to the exact same thing. 

Meanwhile the whole company is struggling with lengthening call queues, ever growing and overdue fax cases and medical director reviews days behind schedule. And more and more people getting pissed off. 

What pisses me off the most is the fact that they took a system which worked well, threw that out the window and replaced it with a system which throws the entire company at least 15 years into the past. 

What sucks is that with only a few exceptions I used to love my job. Not any more. Oh, well. Shit changes.

No comments:

Post a Comment