Been calling offices to schedule reviews this morning. Seems not a single one of them has received the faxes they were supposed to receive, so I haven't been able to schedule a single review. I was hoping to get most of them done next week. Not gonna happen.
The problem is in the IT department. I wrote to my supervisor to suggest they implement an automated email to notify reviewers when a fax has been sent. Or a notification on the scheduling page. Maybe a function to request a fax be resent. Click a button and the fax is resent. While that would not stop problems on the receiving end, most of the problems are not at the receiving end. I have to keep making phone calls to the same offices over and over. Then I have to send emails to my supervisor, who has to look up the fax and send it manually. It makes no sense.
Okay, I need to go out and work on the truck. Hope it's nothing too time consuming.
The problem is in the IT department. I wrote to my supervisor to suggest they implement an automated email to notify reviewers when a fax has been sent. Or a notification on the scheduling page. Maybe a function to request a fax be resent. Click a button and the fax is resent. While that would not stop problems on the receiving end, most of the problems are not at the receiving end. I have to keep making phone calls to the same offices over and over. Then I have to send emails to my supervisor, who has to look up the fax and send it manually. It makes no sense.
Okay, I need to go out and work on the truck. Hope it's nothing too time consuming.
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